In Good Company
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Privacy notice

How we look after the personal data you share with us.

Last updated: [DATE]

Who we are

In Good Company is a brand and design studio. In Good Company is the trading name of [YOUR LEGAL NAME OR COMPANY NAME], [ADDRESS]. We are the data controller for the personal data described here. [ICO registration number: ZAXXXXXX.]

If you have any questions about this notice or your data, email [email protected].

What we collect and why

  • Enquiries and brand audit requests. When you use our contact or brand audit forms we collect your name, email, and anything else you choose to tell us, such as your phone number, business name, website, budget and timing. We use this to reply to you and, if you ask, to prepare your audit or a proposal. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in responding to enquiries.
  • Our newsletter. If you subscribe, we collect your email address and record when and how you signed up. We use it to send you our newsletter. Our lawful basis is your consent, which you can withdraw at any time using the unsubscribe link in every email.
  • Clients. If you become a client, we keep contact details, project correspondence and invoicing records to deliver the work and meet our legal and accounting obligations.

We don’t sell your data, and we don’t use it for anything you wouldn’t reasonably expect.

Who we share it with

We use a small number of trusted services to run the studio. They only process your data on our instructions:

  • Cloudflare, which hosts this website and forwards our email.
  • Web3Forms, which delivers website form submissions to our inbox.
  • Google (Gmail), which we use for email.
  • Kit, which we use to send our newsletter.
  • Google Fonts, which serves the typeface on this website. Your browser connects to Google to load it, which shares your IP address with Google.

Some of these providers store data outside the UK. Where they do, they use safeguards recognised under UK data protection law, such as the UK International Data Transfer Addendum or adequacy regulations.

How long we keep it

  • Enquiries that don’t lead to a project: up to two years, then deleted.
  • Newsletter subscribers: until you unsubscribe. We then keep only a record that you opted out, so we don’t email you again.
  • Client records: six years after the end of the project, as required for tax and accounting.

Cookies

This website doesn’t use advertising or tracking cookies. [If you add analytics later, update this section and add a cookie banner if required.]

Your rights

You have the right to ask for a copy of your data, to have it corrected or deleted, to object to or restrict how we use it, and to withdraw consent at any time. To do any of these, email [email protected]. We’ll respond within one month.

If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk. We’d appreciate the chance to put things right first.